Effective: 10/23/2025
Symple Serve is a DBA of DisasterFree, LLC
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, submit an order, or interact with our services. This Policy is intended to comply with applicable U.S. law, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
Scope and Who We Are
Symple Serve provides process serving and related legal support services primarily in Orange County, California, and coordinates services nationwide through vetted partner process servers. This Policy applies to information collected online and offline in connection with
our services
Information We Collect
Identifiers (name, email, phone, mailing address), case and filing details, payment and billing information (processed by PCI-compliant providers), device and usage data (IP address, browser, pages viewed), and communications you send us. We do not intentionally collect sensitive personal information unless required to perform the service you request.
How We Use Your Information
We use personal information to: provide and manage services; verify and process orders; coordinate service attempts; communicate status updates; generate affidavits/proofs of service; maintain security; comply with law; improve our website and operations; and, where permitted, send important service-related notices.
Sharing and Disclosure
We share information with: (a) vetted partner process servers and court filing providers to fulfill your order; (b) vendors providing technology, payment processing, and security; (c) law enforcement, courts, or government authorities where legally required; and (d) successor entities in the event of a business transaction. We do not sell personal information.
Cookies and Analytics
We use cookies and similar technologies for site functionality, security, and analytics. You can manage cookies in your browser settings. Some features may not function properly if cookies are disabled.
Your Privacy Rights (California)
California residents may have the right to: access/know categories and specific pieces of personal information; correct inaccuracies; delete information; opt out of certain disclosures; and not be discriminated against for exercising these rights. To make a request, contact us at privacy@sympleserve.com and include sufficient information to verify your identity.
Data Security and Retention
We use administrative, technical, and physical safeguards designed to protect personal information. We retain information only as long as reasonably necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, contact us to request deletion.
Out‑of‑Area and Cross‑Border Transfers
When coordinating services outside California or with partner process servers in other jurisdictions, your information may be transferred to regions with different privacy laws. We take steps to ensure appropriate protections and use restrictions consistent with this Policy.
Changes to This Policy
We may update this Policy from time to time. The Effective date above indicates the latest version. Your continued use of our services after changes take effect means you accept the updated Policy.
Contact Us
For privacy-related requests or questions, email: privacy@sympleserve.com.